Pay on CardUp | 通過 CardUp 付款

Making Payments

• What can a CardUp Personal account pay?
• What can a CardUp Business account pay?
• What types of cards are accepted by CardUp?
• Can I use my personal credit card for payments on my business account?

有關付款

• CardUp 個人帳戶能支付什麼類型的款項？
• CardUp 企業帳戶能支付什麼類型的款項？
• CardUp 接受什麼類型的信用卡？
• 我可以利用個人信用卡繳付 CardUp 的企業款項嗎？

Pay Basics

• How long will it take to deliver the payment to my recipient?
• How does CardUp transfer payments to my recipient?
• How do I schedule a payment?
• Why are some dates not available?
• What documents do I upload for the payment?

付款須知

• 款項需要多少天存入收款人帳戶？
• CardUp 如何匯款到收款人？
• 如何設置付款？
• 為何無法選擇部分日期？
• 我需要上載什麼證明文件？

Managing Payments

• Can I edit and cancel my existing scheduled and recurring payments?
• Where can I check on the status of my scheduled or recurring payments?
• Why does the status of my payment say Pending?
• Why was my payment cancelled?
• How do I access my list of recipients?
• I received an email that my payment failed. What do I do now?

See all 8 articles

管理付款

• 已預設的恆常付款可否編輯及取消？
• 如何查看預設或恆常付款的狀態？
• 為何付款狀態顯示為「尚待處理」？
• 我的付款為何被取消？
• 如何存取我的收款人名單？
• 我收到有關付款失敗的電郵通知，該如何處理？

See all 7 articles

Rent

• How do I pay rent to my landlord?
• How do I continue scheduling rent payments after the expiry of my Tenancy Agreement?

租金

• 我如何向業主支付租金？
• 如何在租約期滿後繼續預設租金付款指示？

Insurance

• I entered the wrong Policy Reference Number when making my payment. How do I resolve this?
• My insurance company is not listed on CardUp. Can I still use CardUp to pay?
• How would the insurance company know that I have paid my insurance policy via CardUp?
• I am not sure if the bank account details you have for my insurance company is correct. How do I check?

保險費

• 如在設立付款指示時輸入了錯誤的保單編號，該如何處理？
• CardUp 系統未有顯示我的保險公司，我仍可使用 CardUp 付款嗎？
• 保險公司如何知道我已透過 CardUp 繳付保險費？
• 如不確定系統上有關保險公司的銀行帳戶資料是否正確，該如何查證？

Miscellaneous

• What Miscellaneous Payments can I pay with CardUp?

雜費

• 我可以使用CardUp支付哪些雜項費用？

Supplier (available only on CardUp Business accounts)

• Can I prepay a supplier invoice?
• Can I pay to freelancers and small businesses that do not have a CRN (Company Registration Number)?
• How do I pay a domestic supplier?

供應商 (只適用於 CardUp 企業帳戶)

• 我如何向本地供應商付款？
• 可否預付供應商發票？
• 可否向沒有商業登記號碼的自由工作者及小型企業付款？

Payroll (available only on CardUp Business accounts)

• How does payroll work on CardUp?
• What supporting documents do I need to upload for Payroll?
• I have processed my company's payroll via CardUp. Will CardUp transfer directly to my employees?

員工薪金 (只適用於 CardUp 企業帳戶)

• CardUp 如何處理有關員工薪金的付款？ 
• 支付員工薪金時需要上載哪些證明文件？ 
• 如已透過 CardUp 處理員工薪金，CardUp 是否會直接轉賬至員工帳戶？