- Can I edit and cancel my existing scheduled and recurring payments?
- Where can I check on the status of my scheduled or recurring payments?
- Why does the status of my payment say Pending?
- Why was my payment cancelled?
- How do I access my list of recipients?
- I received an email that my payment failed. What do I do now?
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- I entered the wrong Policy Reference Number when making my payment. How do I resolve this?
- My insurance company is not listed on CardUp. Can I still use CardUp to pay?
- How would the insurance company know that I have paid my insurance policy via CardUp?
- I am not sure if the bank account details you have for my insurance company is correct. How do I check?