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When setting up a payment schedule on CardUp, you will be required to provide us with some supporting documents for compliance purposes.
Depending on the payment type, please refer to the required supporting documents below:
1. Rental Payments
- a valid and signed Tenancy Agreement
- Landlord's bank details
- Bank name
- Bank SWIFT Code
- Landlord's full name
- Bank account number
2. Education/ Tuition Fees (if your recipient is not on our dropdown list)
- Official school fees tax invoice
- School's full bank details
- Bank name
- Bank SWIFT Code
- School's full name
- Bank account number
3. Insurance Premiums (if your recipient is not on our dropdown list)
- Official insurance policy invoice
- Insurance company’s full bank account details
4. Miscellaneous Payments
- Official invoice issued 6 months to date
- Recipient's full bank details
5. Supplier Payments*
- Official invoice issued 6 months to date
- Supplier's full bank details
*Note: Supplier Invoices: We can support payments based on an invoice for which the goods or services have been successfully delivered i.e. postpaid. If you wish to check whether your supplier payment can be supported on CardUp, please contact us at hellohk@cardup.co.
6. Payroll*
- Latest MPF Record of Payment Statement
- Payslips with employees’ names and salaries
*Note: The payroll amount will be credited into your company’s bank account. You will still need to arrange your payments to your employees as usual.
7. Season Parking (if your recipient is not on our dropdown list)
- Official invoice
8. Electricity
- An official bill statement with the bank account details included; or
- An additional supporting document with the bank account details if it is not stated in the bill statement
9. Domestic Helper's Salary
- Helper’s work visa permit issued by Hong Kong Immigration Department
- Employment Contract
- Bank statement including the helper's full bank account details
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