Here are some questions you may have if you are sharing your CardUp referral code with a friend:
How much referral credits do I receive when I participate in the Referral Program?
Refer a new business user to CardUp and they will enjoy HK$1,250 off the CardUp fee on their first payment. You will also enjoy HK$1,250 off your next payment for each successful referral.
Refer a new personal user to CardUp and they will enjoy HK$250 off the CardUp fee on their first payment. You will also enjoy HK$250 off your next payment for each successful referral.
Where do I find my invite promo code?
After logging in to your CardUp account, go to “My account” and then to the “View my referrals” section. You’ll find your invite promo code there.
*In order to view your invite promo code, you must complete your profile.
Can anyone use my invite promo code?
Your invite promo code can only be used by users who do not have an existing CardUp account and do not have previous payments set up. For full details, please visit the terms and conditions here.
How do I share my invite promo code with my friends?
You can share it via email, Facebook, Twitter, WhatsApp or any other channel you prefer.
How do I know when someone uses my invite promo code?
You will receive an email with the referral success promo code upon the successful use of your promo code. Successful use of the promo code is when the status on your friend’s payment on the dashboard shows “Complete”.
Is there a limit to the number of times I can share my invite promo code?
You can share your invite promo code with as many friends as you like. However, the use of the invite promo code is limited to the first 20 friends or businesses (referees) per referrer who successfully apply the promo code on their first payment. Once this number of redemptions is exceeded, any new referees who try to use the promo code will be informed it is no longer valid.
The limit of 20 referees includes anyone who has used your invite promo code from the time you signed up for your CardUp account.
Will my referral success promo code expire?
Yes, it expires 90 days from the day you receive the email with the promo code.
Where do I enter my promo code?
When scheduling your payment, you will see an option to enter a promo code after the 'Payment reference' field.
Can I use more than one referral success promo code on a single payment?
No, only one invite promo code can be used per payment and the invite promo code can only be used once. This allows you to redeem up to HK$250 or up to HK$1,250 off the CardUp fee on your next payment.
Can I carry over any unused portion of my CardUp credit to my next payment?
No, unfortunately, any unused portion of the CardUp credit will not be refunded or carried over to the next payment.
Why am I unable to use the referral success promo code I received?
There could be a number of reasons for this.
Your friend's payment has not yet been completed.
For full details, please visit the terms and conditions here and contact us if you need help.