Our fee goes toward ensuring that our platform remains secure for your everyday use and also covers the processing costs to the card issuing banks and network providers for each transaction made.
The CardUp fee varies by user (Personal or Business) and type of credit card as follows:
Standard Pricing for Personal Users
Visa/Mastercard/UnionPay Credit Cards issued in Hong Kong
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A 2.6% CardUp fee applies on each transaction. For payments of HK$1000 or less, we charge a minimum fee of HK$30.
Visa/Mastercard/UnionPay Credit Cards issued outside Hong Kong
- A 3.5% CardUp fee applies on each transaction
- For payments of HKD$20,000 or less, a minimum fee of HK$700 applies
Standard Pricing for Business Users
Visa Commercial Cards issued in Hong Kong
- Limited time only! A 1.2% CardUp fee (u.p. 2.6%) applies on each transaction. Learn more here
Mastercard/UnionPay Credit Cards issued in Hong Kong
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A 2.6% CardUp fee applies on each transaction. For payments of HK$1000 or less, we charge a minimum fee of HK$30.
Visa/Mastercard/UnionPay Credit Cards issued outside Hong Kong
- A 3.5% CardUp fee applies on each transaction
- For payments of HKD$20,000 or less, a minimum fee of HK$700 applies
*Please note that American Express Credit Cards are currently not supported on CardUp HK.
The CardUp fee goes towards costs incurred by:
- The card issuing banks to provide credit card payments, including the issuance of miles and points
- The card networks to process your transactions
- CardUp to provide the technology infrastructure to ensure your transactions are processed securely