You will be kept up to date with the progress of your payment via your CardUp dashboard where you find on the left navigation bar after logging in.
A full breakdown of statuses and what they mean below:
Pending - The payment is being reviewed by the CardUp Team. If additional details are required to verify your payment, a follow-up request will be sent to your CardUp registered email.
Scheduled - The payment has been verified and will be processed on the indicated 'Payment charged' date.
Charged - The payment has been successfully charged to your selected card and is being processed to be sent to the recipient on the indicated 'Payment due' date.
Sent - The payment is on its way to the recipient and will be delivered on the indicated 'Payment due' date.
Complete - The payment has successfully been received into the bank account of the recipient.
Failed - If your card is not able to be charged, the payment status will move to failed. We will send a notification to your CardUp registered email informing you of the unsuccessful charge and advice on the next steps.
Cancelled - The payment has been cancelled and your card will not be charged.